Defensive Writing: In Response to Events

Bad Beef

Statement:

We at Taco Bell understand that we’re a default choice for our loyal customers when they want to satisfy their hankering for tacos in a pinch. That’s why when we caught word of the plastic found in some tacos at our location in Ames, Iowa, we were dismayed.

We take things like this seriously and understand that this must’ve been unpleasant for the customer. So, we’ve taken action by looking into our beef supplier and shifting suppliers in the meantime. We’re also looking into the Ames location to make sure that it’s following all safety rules.

What matters is that, thankfully, no one was hurt. This was only one of our thousands of restaurants that work to serve you safe, clean food, and they will continue to. To ensure the well-being of everyone, there might be some lag in production for the reasons mentioned above. We apologize in advance for this, but we promise it’s only happening to make sure this won’t happen again.

Thanks for your understanding,

The Taco Bell Team

 

Dr. No

Statement:

The environment is something that I take active time to appreciate. From camping in the vast wilderness to hiking through the valleys of America’s national parks, I’ve become very acquainted with the balance between man and nature.

Energy independence is also a priority of mine. To ensure that the United States can remain economically self-sufficient, mining is an important industry that helps support this goal. These are also the jobs of men and women who know our country’s landscape better than most of us, and they deserve to keep on working hard to support their families. This is why I’m voting to support the continuation of surface mining.

I believe that the preservation of our country’s natural beauty and its self-sustaining economy can both exist in a healthy balance. 

As always, I encourage you, my constituents, to keep writing to me. I always want to be the most informed on these matters so I can make the most educated voting decisions.

Thank you for your support,

Congressman Ritter

 

Disruptive Change

Statement:

American Airlines is pleased to announce our plans to purchase a new fleet of commercial planes.

These new planes will be more comfortable and more efficient in getting you where you need to go while being more considerate and conscious of carbon emissions and fuel usage. The updated jets will also reduce delays and cancellations due to their newest technology that keeps them running smoothly.

We will begin to introduce these new planes this coming November, in conjunction with the phasing out of the previous planes. We appreciate your patience in advance as we undergo this update, as we are confident it will improve your flying experiences with us in the future.

We hope you’re just as excited about this new update as we are.

American Airlines Team

 

Settling for Second Best

Statement:

As the sales event for next week approaches, we know you’re just as enthusiastic as we are. We thought we would loop you in on a new development: Executive Vice President ____ ____ will be speaking that evening on the company’s future plans.

____ has an incredible track record with Asher Enterprises, as he was present for its very inception. His insight is what has contributed to the success of Asher Inc. for all of these years, and likely will be a reason for the future success of our company.

While Chairman ____ is disappointed he won’t be able to attend this time, he looks forward to seeing everyone at our next sales event in four months.

VP ____ , along with the rest of us at Asher Inc., are hoping to see you all there.

Asher Enterprises

 

Ford Motors Cuts Back

Statement:

At Ford Motors, we know that one of the things that set us apart is our long, spirited history spanning over a century and our origins of pioneering the auto industry. We intend to keep making meaningful contributions, as we always have, for many years to come.

The world is changing, and Ford has found new opportunities in different sectors that we wholeheartedly believe could make a meaningful impact in the industry. This means shifting our attention from one area to another, and we believe that the future lies in electric vehicles. 

To continue our innovation, we are adapting by reinvesting the manufacturing costs that have gone into the production of our two mid-size models, the ____ and the ____, and instead focusing more funding on electric battery research. We are very hopeful that this adjustment will pave the way yet again, this time in the area of EVs. This means we’re making the hard decision to close down a few factories, resulting in some layoffs.

We always consider our shareholders and all clientele when it comes to these decisions, and we’ve made sure that this is the best thing that we could do to continue serving you.

Thank you for your continued loyalty,

Ford Motors

 

Honey, I Shrunk the Event

Statement:

Above all else, it’s important to us that we’re all able to meaningfully contribute to this community of supporting women. For this year’s event, we’re doing things a little differently:  we’re holding the event online, in order to expand our horizons.

For the next sales event this summer, we’re able to get perspectives from all sides of Tomboy Tools by having staff from many departments speak to guests online via Skype, including the chairman herself – meaning no travel costs, so that anyone can attend. In addition, we’ve invited important figures in the industry from around the world to give presentations – an opportunity that we haven’t had before – in order to provide fresh perspectives on how we can expand.

We will also show new product releases for this year, along with the announcement of an upcoming trip. Lastly, we’ll be holding a raffle, where the winner will get a vacation to New York City.

We’re incredibly thankful for those of you who continue to remain loyal and supportive of Tomboy Tools and our vision, and we’re optimistic about all of what’s to come.

See you this summer!

Tomboy Tools Team

 

Kids at Risk

Statement:

On ______, ____ __, our routine testing of the drinking fountains revealed that one of them showed traces of lead. The moment we caught it, we shut down all drinking fountains and reported it to the Texas Health Agency. As of right now, we are preparing to repipe the water line for the entire school to ensure that there is no danger of dated pipes that could be contributing to this.

In the meantime, we are providing students with complimentary bottled water in place of the fountains for their own health and safety. Once the pipes have been replaced, we will reconduct thorough testing of the quality of the water before we decide that it is safe for students to drink again.

Let me ensure you that there is no reason for parents to be worried. These tests on the drinking water are conducted regularly, so we caught it as soon as the traces started showing up. The brand-new pipes are proactive measures to guarantee that this won’t happen again.

If there are any questions or concerns, please reach out to me at any time.

Principal _____

Moosehead High School

 

Questionable Humor

Statement:

While we at Buffalo Wild Wings are known for our tasty wings, we likewise offer a diverse menu that accommodates a number of lifestyles. The ad shown in Columbia isn’t reflective of this sentiment.

We recognize this, and we apologize for the ad’s insensitivity. We aim to be a restaurant where everyone can come together, and we will take this opportunity to work on how we can be more inclusive of different dietary lifestyles and be more attentive to medical needs. Our guests’ health is prioritized above all else, and wings come second.

Don’t worry, there’s more for our vegan guests to enjoy than mere carrots and water; we make sure of that!

Buffalo Wild Wings